Beavers’ past experience and their staff pool of over 30 ensures that they are well placed to provide an efficient and cost effective service. Government legislation together with ongoing staff training and development ensures the quality of the service provided.
To ensure that the correct package of care is proposed, trained staff meet the client and their family to discuss and evaluate the services required.
This normally takes place in the client's own surroundings and covers "Health and Safety" issues and other statuary requirements. The client charter and a detailed quotation is then sent out and agreed by all parties prior to the start of the service.
In some instances the local Social Services staff will attend these evaluations and this ensures that an independent view on the overall service is being proposed