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Beavers was started by Mrs Carol Fletcher over 21 years ago following the Government's introduction of the "Care in the Community" programme. She qualified as a Registered General Nurse in 1964, and for the last twenty years has specialised in the care of the elderly. Beavers is a family owned and managed business, based in Malvern and supplies services within and throughout Worcestershire and Herefordshire.

Legislation has been introduced to ensure that the quality of care supplied by agencies such as Beavers meets ever higher standards expected of them.

A range of policies governing the do's and do nots have been developed to ensure that the service provided does not compromise the service users rights and at the same time the Carer is also protected by these rules and guidelines.

Comprehensive insurance cover is maintained by Beavers covering employers and employees liabilities to £5,000,000. However, the client does have a duty to provide insurance cover whilst the carer is on the client's premises.

An on call system exists to ensure that problems and emergencies can be dealt with 24 hours per day.